EverDriven appoints Shannon La Rue as VP of Client Success to boost school transport support
EverDriven has named Shannon La Rue as Vice President of Client Success as part of its plans to expand customer support and retention efforts across its national school district network.
The Colorado-based provider of alternative student transportation works with nearly 700 school districts. In her new role, La Rue will oversee customer success operations, focusing on improving client relationships and aligning service delivery with district-specific requirements.
Danielle Press, Chief Growth Officer at EverDriven, said:
“We are thrilled to welcome Shannon to EverDriven. Her proven track record in building and scaling customer success teams, combined with her passion for our mission, will be key in strengthening our customer relationships and ensuring that we continue to deliver exceptional value to the school districts we serve.”
Customer engagement and previous experience
La Rue has held leadership positions in the SaaS and edtech sectors, most recently at Nearpod where she led a customer success team of over 80. Her previous role at PowerSchool involved scaling customer support infrastructure, managing integration of acquisitions, and focusing on retention.
At EverDriven, she will lead a team responsible for proactive support throughout the customer journey, working to identify areas for improvement and ensure service consistency.
La Rue said:
“EverDriven’s mission to provide safe and reliable transportation for students deeply resonates with me. I’ve been married to a teacher for over 15 years, and I’ve seen firsthand the impact that access to transportation has on students’ access to education. I’m excited to help our customers maximize the value of our partnerships and ensure students have the support they need to get to school safely and on time.”
